Problem
Manual admin eats 10+ hours weekly
- Solution
- Intake forms, proposals, and invoicing flow through one automated workspace.
- Benefit
- Teams reclaim time for revenue work and deliver faster responses.
Outcome
Cut busywork by 40% within 90 days.
Innovating with you, not for you.
Automate the busywork. Grow what matters.
Maya Innovation Partners designs and integrates digital systems that free your team to focus on customers.
Measurable ROI in 90 days
Automation-first mindset
Secure and compliant builds
Long-term partnership
Operating base
Johannesburg, South Africa - remote partnerships available
Replies within 1 business day
Partnership ethos
"Innovating with you, not for you."
Automation-first, calm delivery, measurable ROI.
Systems in sync
Discovery, design, automation, and analytics orchestrated for resilient South African businesses.
Scenario: Owner-led retail team links eCommerce, CRM, and finance to see true demand.
98%
Data accuracy across ops
Governed integrations prevent sync drift and manual edits.
<24h
Automation change approvals
Rapid prototyping keeps teams shipping every week.
Book a working session to co-map automation, experience, and data opportunities.
+58%
Conversion uplift
Marketing journeys tuned for action.
40%
Manual admin shaved
Automation-first workflows.
2.1x
Return on implementation
Measured within 12 months.
12 hrs
Weekly time reclaimed
Ops hours won back in 90 days.
Problems we solve
From friction to measurable outcomes
Every engagement links the operational pain to the automation, experience, or data solution, then quantifies the impact your team will feel.
Problem
Fragmented tools cause data blind spots
- Solution
- We integrate CRMs, accounting, and fulfillment into a single source of truth.
- Benefit
- Leaders see real-time health without spreadsheet gymnastics.
Outcome
Improved forecasting accuracy by 32%.
Problem
Websites feel dated and underperform
- Solution
- Outcome-driven UX, content, and CMS tuned for search and conversions.
- Benefit
- Prospects trust faster and self-qualify through rich storytelling.
Outcome
Average +58% lift in qualified consultations.
Problem
Growth stalls after launch
- Solution
- We stay on retainer to coach teams, add automations, and measure ROI.
- Benefit
- Momentum continues without hiring a full internal team.
Outcome
Quarterly experiments drive 15% compound gains.
Who we help
Built for owner-led teams scaling with intention
Simple language, confident delivery, and automation-first systems designed for teams juggling customers, operations, and growth.
Owner-led service teams
Consultants, agencies, and studios juggling custom client work.
What they need
- Consistent pipeline
- Reliable delivery systems
- Unified project tracking
Win
Client onboarding time drops from weeks to days.
Retail and eCommerce operators
Shops syncing point-of-sale, inventory, and online experiences.
What they need
- Inventory accuracy
- Customer loyalty programs
- Automated marketing
Win
Stockouts reduced 23% with connected data.
Operations leaders at nonprofits
Lean teams modernizing intake, reporting, and grant compliance.
What they need
- Secure data flows
- Accessible interfaces
- Board-ready dashboards
Win
Compliance reports generated in minutes, not days.
Services
Modular teams across experience, automation, data, and integrations
Bring us in for targeted instrumentation or full digital transformation. Every track aligns with a roadmap, measurable KPIs, and remote-friendly collaboration.
Experience-Led Web Design
Accessible, SEO-ready marketing websites and portals that clarify your story and convert visitors.
Benefits
- Outcome-focused UX and content
- Performance budgets baked in
- CMS workflows your team can own
Typical deliveries
- Customer journey map
- Component library and CMS setup
- Launch playbook and training
- Analytics and CRO hooks
Time-to-value: 4-6 weeks
Investment: Investment scoped per engagement
Process Automation
Replace error-prone manual steps with auditable workflows and smart notifications.
Benefits
- No/low-code plus custom automation
- Continuous monitoring and alerts
- Documentation your team can follow
Typical deliveries
- Workflow blueprint
- Zapier or n8n buildout
- Service desk escalation rules
- Team training and change enablement
Time-to-value: 2-6 weeks
Investment: Investment scoped per engagement
Data Management and Analytics
Transform scattered data into trusted dashboards and proactive insights.
Benefits
- Unified data layer
- Role-based security
- Actionable KPI storytelling
Typical deliveries
- Data model plus connectors
- Automated quality checks
- Looker or Airtable dashboards
- Governance handbook
Time-to-value: 3-8 weeks
Investment: Investment scoped per engagement
Systems Integration and Custom Apps
Bridge legacy tools with modern APIs or lightweight applications tailored to your workflows.
Benefits
- Future-proof architecture
- Secure integrations and SSO
- Extendable component systems
Typical deliveries
- Integration blueprint
- Custom middleware/services
- Monitoring and alerting
- Playbooks and runbooks
Time-to-value: 6-12 weeks
Investment: Investment scoped per engagement
How it works
Five steps from assessment to measurable adoption
Transparent handoffs, clear approvals, and documentation in every phase so your team always knows what comes next.
- 1
Phase
Assessment
Deep-dive workshops, system audit, and business case modeling.
- 2
Phase
Blueprint
Prioritized roadmap, service design, and measurable success plan.
- 3
Phase
Build and Integrate
Agile delivery with weekly demos and transparent QA.
- 4
Phase
Validate and Train
UAT, documentation, and enablement sessions tailored to roles.
- 5
Phase
Measure and Support
Impact reporting, experiment backlog, and managed improvements.
Outcomes & ROI
Evidence that transformation sticks
Every roadmap starts with measurable hypotheses and ends with dashboards and playbooks so you can defend the investment to stakeholders.
40%
Manual admin eliminated within 90 days
58%
Average lift in qualified consultation requests
2.1x
Return on implementation inside first year
12 hrs
Weekly time savings for ops teams
Cut manual admin by 40% in 90 days
Automated intake, proposals, invoicing, and reporting free teams to sell and serve clients.
Boost online conversion rates by 35%
Fast, SEO-optimized pages with persuasive proof make it simple to request help.
Reduce tool sprawl by 5 to 2 platforms
Operational source of truth with structured permissions and audit trails.
Improve forecasting accuracy by 32%
Connected data pipelines highlight trends and risks before they impact revenue.
About Maya Innovation Partners
Confidence through calm, collaborative transformation
Our mission
To empower South African small businesses to thrive in the digital age by simplifying operations, automating routine tasks, and unlocking insights through data. We shoulder the digital foundations so founders can focus on growing their vision.
Our vision
Become South Africa's most trusted digital transformation partner for small businesses - a catalyst for confidence, innovation, and growth where every entrepreneur feels supported by a partner that speaks their language.
Who we are
Maya Innovation Partners exists because small businesses are the backbone of our economy. We pair technology with empathy, eliminating friction for teams who juggle admin, client delivery, and scaling goals. Every build is relationship-led, collaborative, and grounded in your reality.
What we do
- Digital Transformation Consulting: roadmaps that align ambition with capability.
- Automation Solutions: streamlined workflows that save time, reduce cost, and improve accuracy.
- Web Design & Digital Presence: modern experiences that convert visitors into inquiries.
- Data Insights & Analytics: decision-ready dashboards and forecasting.
Our promise
Partnership is our operating system. We walk alongside you as collaborators and allies, measuring success through your growth, confidence, and readiness to face the future. Johannesburg-based, remotely available wherever your operations run.
Leadership
Qhama Sinandile
Chief Innovation Officer
Qhama Sinandile blends product strategy, service design, and engineering leadership to help South African SMEs operationalise bold digital ideas. Based in Johannesburg, Qhama supports founders across South Africa and remote teams throughout the region.
- Experience: 8+ years shipping digital platforms across services, retail, and mission-driven orgs.
- Sectors served: Professional services, Retail, Nonprofit, Education, Financial services, Public sector, Light manufacturing
Let's build momentum
Book a working session to see where automation and experience unlock growth
Tell us about your team, systems, and goals. You'll leave with a tailored roadmap, investment range, and plan for the next 90 days.
- No hard sell. We only move forward if there's clear ROI and cultural fit.
- Detailed plan outlining phases, KPIs, and how we partner with your in-house talent.
- Access to the same playbooks, templates, and change guides we use internally.
- Responses within one business day - even faster for urgent operational issues.
FAQ
Answers before we meet
Transparent scope, ownership, and support keep projects moving smoothly.
Let's connect
Ready when you are
Email us with the context you have today. We'll reply within one business day with next steps, resources, or a proposal outline tailored to your organisation.
Response time
Replies within 1 business day
Location
Johannesburg, South Africa - remote partnerships available